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  • OUR METHOD OF OPERATION
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  • RELIABILITY AND PROFESSIONALISM
• SERVICES
  • UNARMED SECURITY SERVICES
  • RECEPTION
  • SECURITY – K-9 UNITS
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RECEPTION – DOORMAN SERVICES

RECEPTION – SWITCHBOARD OPERATOR – GUEST WELCOME - COURTESY

OUR RECEPTION AND COURTESY PERSONNEL TAKES CARE OF THE IDENTIFICATION OF BOTH STAFF AND VISITORS, PROVIDING THE LATTER WITH ACCESS PASSES IN COMPLIANCE WITH THE CUSTOMER’S PROCEDURES BEFORE DIRECTING THEM ON TO THE OFFICES WHERE THEY ARE EXPECTED (VISITOR LOGS AND INFORMATION). WHEN WORKING FOR CUSTOMER, OUR STAFF MUST EFFECTIVELY FILTER INCOMING CALLS.

THE VOICE THE CUSTOMER SPEAKS THROUGH MUST ALSO BE ABLE TO CONVEY CLEAR AND CONCISE VERBAL MESSAGES (CALL MANAGEMENT). THE SWITCHBOARD OPERATOR MUST BALANCE THE ENHANCEMENT OF INTERPERSONAL RELATIONS THROUGH FORMS OF COMMUNICATION THAT PAY ATTENTION TO THE PSYCHOLOGICAL NEEDS OF OTHERS WITH THE AWARENESS OF HOW TO BEHAVE WITH PEOPLE OR IN THE EVENT OF COMPLEX SITUATIONS. COMPLEX SITUATIONS INCLUDE THE HANDLING OF EMERGENCIES. AUSISEGUR EMPHASISES THE ROLE OF SWITCHBOARD OPERATORS BY TRAINING THEM IN SPECIFIC COMMUNICATION SKILLS AND ILLUSTRATING THE SORT OF TELEPHONE CONVERSATIONS THAT HELP TO CONVEY THE IMAGE OF A POLITE, DYNAMIC AND EFFICIENT COMPANY, AND PROVIDES METHODS TO EFFICIENTLY DEAL WITH TROUBLESOME SITUATIONS. SERVICES THAT ENTAIL THE MASSIVE USE OF STAFF AND RESOURCES ARE ENTRUSTED TO A CHIEF OF OPERATIONS AND HUMAN RESOURCES MANAGER. THIS PERSON GUARANTEES THE CONSTANT MONITORING OF STAFF AND WILL BE IN CONSTANT CONTACT WITH THE CUSTOMER IN ORDER TO PROMPTLY DEAL WITH ANY EMERGING ISSUES. .

STEWARD, HOSTESS, PROMOTER

OUR COMPANY OFFERS STEWARD AND HOSTESS SERVICE FOR CONVENTIONS, TRADE FAIRS, CONFERENCES, POLITICAL RALLIES, MEETINGS, EXHIBITIONS, SHOWS AND INAUGURATIONS. OUR STAFF HAS A DEGREE, AND IS HIGHLY QUALIFIED AND BILINGUAL, INCLUDING MOTHER TONGUE. THEY HAVE GREAT CURRICULA, ARE EDUCATED AND POLITE AND WELL GROOMED. THEY HAVE GREAT REFERENCES AND ARE ALWAYS READY TO TACKLE DIFFERENT COMMERCIAL ENVIRONMENTS, ESPECIALLY WHEN THERE IS A NEED FOR A FINE KNOWLEDGE OF WIDESPREAD LANGUAGES, BOTH WRITTEN AND SPOKEN.

CONFIDENTIAL DOORMAN SERVICES

OUR DOORMAN SERVICES MAINLY PROVIDE TO CONDOS, BUILDINGS, HOSPITALS, PRODUCTION PLANTS AND RESIDENTIAL AREAS. OUR STAFF HAS THE TASK OF IDENTIFYING AND REGISTERING THE ID OF INCOMING AND OUTGOING PEOPLE AND VEHICLES IN SPECIFIC LOGS WITH PROGRESSIVE NUMBERING.

THEY HAVE TO ACQUIRE THE FOLLOWING IDENTIFICATION DATA: NAME, SURNAME, PLACE OF RESIDENCE, TAX CODE, VEHICLE NUMBER PLATE, NAME OF THE DRIVER, TIME AND DATE OF ENTRY AND EXIT. EMERGENCIES ALWAYS HAVE TOP PRIORITY: A STAFF MEMBER WILL IMMEDIATELY CALL UP OUR CONTACT OR THE HEAD OF SECURITY TO FILE REPORTS WITH THE COMPETENT AUTHORITIES. OUR STAFF MEMBERS WILL NEVER LEAVE THEIR POST UNTIL AUTHORISED BY THE PERSON IN CHARGE OR BY THE COMPANY. DOORMAN DUTIES INCLUDE MANAGING INCOMING MAIL: COLLECTION OF REGISTERED MAIL, TELEGRAMS, PACKAGES AND MAIL, AND SORTING THE SAME INTO PERSONAL MAILBOXES.

DOORMAN SERVICES

RECEPTION SERVICES, SHOP MONITORING AND ASSISTANCE, LUXURY BOUTIQUES, BUSINESS ACTIVITIES.